Terms of Service

01Agreement to these terms

These Terms of Service (“Terms”) form a binding agreement between you and Allitas (“Allitas”, “we”, “us” or “our”) and govern your access to and use of the Allitas investor portal, including allitas.com, your investor account and any related pages, tools and services (together, the “Service”).

By creating an account, signing in or using any part of the Service, you confirm that you have read and understood these Terms and our Privacy Policy, and that you agree to be bound by them. If you do not agree, you must not use the Service.

Where you accept these Terms on behalf of a company or other legal entity, you confirm that you are authorised to bind that entity, and “you” refers to both you and that entity.

02About Allitas

Allitas provides a private investor portal through which registered investors can review available share classes, subscribe for shares, follow holdings, dividends and statements, and manage deposits and withdrawals.

Information in the Service is provided for account administration and general information only. It is not a prospectus, an offer to the public, investment, legal or tax advice, or a recommendation to buy or sell any security. Share availability, pricing, minimum amounts and features are those displayed in the portal at the time of your request and may change.

03Eligibility

To use the Service, you must:

• be at least 18 years old and legally able to enter into binding contracts;
• not be resident in, or accessing the Service from, a jurisdiction where its use would be unlawful or where we do not offer the Service;
• not be subject to sanctions or listed on any prohibited or restricted person list;
• provide accurate, current and complete information, and keep it up to date; and
• comply with the laws that apply to you, including tax obligations.

You may hold only one investor account unless we expressly agree otherwise. To the extent permitted by law, we may refuse, limit or withdraw access to the Service in any jurisdiction or to any person.

04Your account and security

You are responsible for the information associated with your account and for keeping your sign-in credentials confidential. Do not share your password, two-factor codes or withdrawal PIN with anyone, and notify us promptly if you believe your account has been accessed without your authorisation.

• Use a strong, unique password and enable two-factor authentication where offered.
• Withdrawals may require a withdrawal PIN, two-factor confirmation and additional verification.
• Review your statements, holdings and notifications regularly and report any discrepancy promptly.
• You are responsible for activity carried out through your account, except to the extent it results from our breach of these Terms or applicable law.

We may require you to re-verify your identity or contact details, and may suspend access where we reasonably believe the security of your account or the Service is at risk.

05Risk and no advice

Shares offered through the Service are investments, not bank deposits. Allitas is not a bank, and balances or holdings are not covered by deposit insurance or any government guarantee unless expressly stated.

Dividends are declared at the discretion of Allitas and depend on factors such as performance, available distributable amounts and platform decisions. Past performance is not a reliable indicator of future results, and any illustrated or projected return is not a promise of any outcome.

Valuations shown in the portal are based on the pricing and methodology indicated there. They may not reflect the price you could obtain in a sale, particularly where shares are unlisted or illiquid. Transfers and withdrawals are subject to approval, available funds, limits and any applicable notice period.

We do not assess the suitability of any investment for you and do not provide investment, legal or tax advice. You should seek independent professional advice where appropriate. Your tax treatment depends on your individual circumstances and may change.

06Deposits, withdrawals and fees

Fund your account using the methods shown in the portal. A deposit is credited only when the funds have been confirmed, cleared and approved in accordance with our procedures. Credits and adjustments applied by our administrators are recorded in your transaction history.

Withdrawal requests may require identity verification, a withdrawal PIN, two-factor confirmation and internal review or approval. Processing times shown in the portal are estimates and are not guarantees. Withdrawal limits, cut-off times and fees may apply and are disclosed in the portal or on request.

• Provide accurate payment details. We are not responsible for delays or losses caused by incorrect details you supply, although we will try to assist.
• Fees and third-party charges may be deducted from transaction amounts where disclosed.
• We may correct errors, reverse duplicate or erroneous credits, and set off amounts owed to us, without limiting our other rights.

We may change our fees or payment methods with reasonable notice, except where a change is required immediately by law or by a payment provider.

07Shares, dividends and valuations

A subscription for shares is made at the price shown in the portal and becomes effective when accepted by us and funded in accordance with these Terms. The records maintained in the portal are the authoritative record of your holdings, subject to correction of errors.

Shares may be unlisted and subject to transfer restrictions. Unless we state otherwise, we are not obliged to buy back shares or provide a secondary market, and you should be prepared to hold your investment for an indefinite period.

Dividends are paid only when declared and are subject to the rights attached to the relevant share class, available distributable amounts and any withholding or other taxes. Certificates and statements are evidence of your holding and are not negotiable instruments.

Corporate actions, reorganisations, splits or consolidations may change the number or value of your holdings. Where required, we will notify you of material changes.

08Referral programme

Referral codes are personal and may be used only with the consent of the person you invite. You must not misrepresent the Service, send unsolicited bulk messages, create duplicate or fictitious accounts, or otherwise manipulate the programme.

Rewards are as described in the portal and may be delayed, withheld or reversed where we reasonably suspect abuse, fraud or a breach of these Terms. We may change or end the programme at any time. A referral does not create a partnership, agency or employment relationship.

09Acceptable use

You must use the Service only for lawful purposes and in accordance with these Terms. You must not:

• violate any law or regulation, including anti-money laundering, sanctions, fraud or tax rules;
• provide false or misleading information or impersonate any person or entity;
• access another person’s account or attempt to gain unauthorised access to the Service or its systems;
• probe, scan, interfere with or compromise the security, integrity or availability of the Service;
• use bots, scrapers, automated tools or malware, or harvest data from the Service;
• copy, resell, sublicense or commercially exploit the Service without our written consent;
• use the Service to launder money, finance prohibited activities or evade transaction or verification controls; or
• submit unlawful, abusive, harassing or infringing content through support or communications channels.

We may investigate suspected misuse and may report it to the relevant authorities where required or permitted by law.

10Verification and anti-money laundering

We may ask you to provide identity, address, source-of-funds or other information and documents at any time, including before activating your account or processing a transaction. We may delay, block or decline a transaction while checks are completed.

Where permitted or required, we may share information with identity verification providers, payment providers, regulators and law enforcement. If you fail to provide requested information or we cannot verify you to our satisfaction, we may suspend or terminate your access. We will explain the next steps where lawful and appropriate to do so.

11Intellectual property

All rights in the Service and its content — including the Allitas name, logo, design, software, text, graphics and trademarks — are owned by Allitas or its licensors and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Service for your personal, non-commercial purposes in accordance with these Terms. You must not reverse engineer, copy, modify, distribute, frame or create derivative works from the Service except as permitted by law.

If you provide feedback or suggestions, we may use them without obligation or compensation to you.

12Availability and changes

The Service is provided on an “as available” basis. Access may be interrupted by maintenance, updates, third-party services or events beyond our reasonable control. We do not guarantee that the Service will be uninterrupted, timely or error-free.

We may modify, suspend or discontinue features, share classes, pricing or limits at any time. Where a change materially affects your rights, we will give reasonable notice unless immediate action is required by law or to protect the Service or its users.

13Suspension and termination

You may close your account by contacting support, subject to the settlement of any outstanding obligations and our record-keeping requirements.

We may suspend or terminate your access immediately if we reasonably believe that you have breached these Terms, created a risk of fraud or financial loss, failed verification, acted abusively towards our staff, or where required by law, a regulator or a court.

On termination, your right to use the Service ends. Pending requests may be cancelled and amounts will be settled in accordance with these Terms and applicable law. We may retain records as described in our Privacy Policy.

14Disclaimers and liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy or availability.

We do not warrant that information in the Service is complete, accurate or current, or that the Service will be free from errors, viruses or other harmful components.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or opportunity, even if we have been advised of the possibility of such loss.

Our aggregate liability for all claims relating to the Service in any twelve-month period is limited to the total fees you paid to Allitas for the Service in the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury, or any other liability that cannot lawfully be excluded or limited. Nothing in these Terms affects any mandatory rights you have as a consumer.

15Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Allitas and its officers, employees and agents from claims, liabilities, losses, damages and costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, your violation of any law or third-party right, or any false information you provide.

16Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Allitas is established, without regard to its conflict-of-law rules.

Before starting formal proceedings, you agree to contact us and try in good faith to resolve the dispute for at least 30 days. Subject to any mandatory rights you may have, the courts of that jurisdiction will have exclusive jurisdiction over disputes arising from these Terms or the Service.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief, or from bringing a claim in a court that applicable law requires us to accept.

17General

• Entire agreement. These Terms, together with the Privacy Policy and any terms displayed in the portal, are the entire agreement between us regarding the Service and supersede any prior agreement.
• Severability. If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will continue in effect.
• No waiver. A failure or delay in enforcing a right is not a waiver of that right.
• Assignment. You may not assign your rights without our written consent. We may assign our rights to an affiliate or successor.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may notify you through the portal, the email address on your account or in writing. You must keep your contact details current.
• Language. These Terms are written in English. Any translation is provided for convenience only.

18Changes to these terms

We may update these Terms from time to time. Where a change is material, we will post the updated Terms and, where appropriate, notify you before the change takes effect. The effective date is shown at the top of this page.

By continuing to use the Service after the effective date, you agree to the updated Terms. If you do not agree, you must stop using the Service and may close your account.

19Contact

If you have questions about these Terms, contact Allitas at [email protected] or through the support page in the investor portal.

For your security, never send your password, two-factor codes, withdrawal PIN or full identity documents by email.